Privacy Policy

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

Who We Are

WYSNER BOTANICS is the customer-facing brand of WYSNER GLOBAL INC., engaged in the supply, wholesale, manufacturing support, sourcing, and export of herbs, spices, botanical ingredients, herbal powders, medicinal plants, natural raw materials, and related products.

Throughout this Privacy Policy, the terms "WYSNER BOTANICS," "WYSNER GLOBAL INC.," "Company," "we," "our," and "us" refer to WYSNER GLOBAL INC.

Information We Collect

Depending on how you use our Website, we may collect the following categories of information.

Personal Information

When you contact us, request a quotation, subscribe to our newsletter, create an account, or place an order, we may collect:

• check_circleFull Name
• check_circleCompany Name
• check_circleEmail Address
• check_circleMobile or Telephone Number
• check_circleBilling Address
• check_circleShipping Address
• check_circleCity, State, Postal Code and Country
• check_circleTax Identification Details (where applicable)
• check_circleOrder Information
• check_circleCommunication Preferences
• check_circleAny information voluntarily submitted through forms or correspondence

Order & Transaction Information

When you purchase products, we may collect:

Important: Payment card information is processed securely by authorized third-party payment gateways. WYSNER GLOBAL INC. does not store complete credit card, debit card, or banking credentials on its servers.

• check_circleProducts Ordered
• check_circleOrder Value
• check_circleShipping Method
• check_circleDelivery Information
• check_circleInvoice Details
• check_circleTransaction Status

Automatically Collected Information

When you browse our Website, certain information may be collected automatically, including:

• check_circleIP Address
• check_circleBrowser Type and Version
• check_circleDevice Information
• check_circleOperating System
• check_circleLanguage Preference
• check_circleDate and Time of Visit
• check_circlePages Viewed
• check_circleTime Spent on Pages
• check_circleReferral Website
• check_circleClickstream Data
• check_circleCookies and Similar Technologies

How We Use Your Information

We use the information we collect to:

Respond to product inquiries and quotation requests.

Provide customer support.

Verify transactions and prevent fraud.

Arrange shipping and delivery.

Improve our products, services, and Website.

Personalize your browsing experience.

Send order confirmations and shipping updates.

Provide important service notifications.

Send newsletters or promotional communications where you have provided consent.

Analyze Website performance and visitor behavior.

Comply with applicable legal and regulatory obligations.

Protect our legal rights and prevent misuse of our Website.

• check_circleProcess and fulfill orders.

Legal Basis for Processing (Where Applicable)

Where required by applicable laws such as the GDPR, we process personal information based on one or more of the following legal grounds:

• check_circleYour consent.
• check_circlePerformance of a contract.
• check_circleCompliance with legal obligations.
• check_circleLegitimate business interests.
• check_circleProtection against fraud or abuse.

Cookies and Similar Technologies

We use cookies and similar technologies to:

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

• check_circleRemember your preferences.
• check_circleMaintain secure user sessions.
• check_circleImprove Website performance.
• check_circleUnderstand visitor behavior.
• check_circleMeasure advertising effectiveness.
• check_circleEnhance user experience.

For more information, please refer to our Cookie Policy.

Sharing of Personal Information

We value your trust.

WYSNER GLOBAL INC. does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary with trusted service providers such as:

These service providers are permitted to use your information only for the services they perform on our behalf and are expected to maintain appropriate confidentiality and security measures.

• check_circlePayment Gateway Providers
• check_circleCourier & Logistics Partners
• check_circleCloud Hosting Providers
• check_circleIT Infrastructure Providers
• check_circleMarketing & Email Service Providers
• check_circleAnalytics Providers
• check_circleProfessional Advisors
• check_circleGovernment or Regulatory Authorities where required by law

International Data Transfers

As we serve customers globally, your information may be processed or stored in countries other than your own.

Where required, we implement reasonable safeguards to ensure that international transfers of personal information comply with applicable privacy and data protection laws.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Maintain financial and accounting records.

Meet legal and regulatory obligations.

Resolve disputes.

Enforce our agreements.

When personal information is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable legal requirements.

• check_circleComplete your orders.
• check_circleProvide customer support.

Data Security

Protecting your information is a priority.

We implement appropriate technical, administrative, and organizational safeguards designed to protect personal information against:

While we use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

• check_circleUnauthorized access
• check_circleAccidental disclosure
• check_circleAlteration
• check_circleMisuse
• check_circleLoss
• check_circleDestruction

Your Privacy Rights

Subject to applicable laws, you may have the right to:

Restrict or object to certain processing activities.

Withdraw consent at any time (where processing is based on consent).

Request a copy of your personal information.

Lodge a complaint with the relevant data protection authority.

Requests may be submitted using the contact details provided below.

• check_circleAccess your personal information.
• check_circleCorrect inaccurate information.
• check_circleUpdate your personal details.
• check_circleRequest deletion of your information.

Children's Privacy

Our Website and services are intended for individuals who are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children. If we become aware that information relating to a child has been collected without appropriate authorization, reasonable steps will be taken to delete such information.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Compliance with Applicable Laws

WYSNER GLOBAL INC. is committed to handling personal information responsibly and strives to comply, where applicable, with relevant privacy and data protection laws, including:

Other applicable privacy and consumer protection laws relevant to our business operations

• check_circleDigital Personal Data Protection Act, 2023 (India)
• check_circleInformation Technology Act, 2000 (India)
• check_circleGeneral Data Protection Regulation (GDPR)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or Website functionality.

Any updates will be published on this page together with the revised "Last Updated" date. Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us.

We are committed to protecting your privacy, maintaining transparency, and handling your personal information responsibly while providing a secure and trustworthy experience for every customer.