GDPR Compliance Statement

This page should be read together with our Privacy Policy, Cookie Policy, and Terms & Conditions.

Our Commitment to Data Protection

At WYSNER GLOBAL INC., protecting personal information is an integral part of our business. We are committed to collecting and processing only the information necessary to provide our products and services, communicate with customers, fulfill legal obligations, and improve user experience.

We strive to process personal data lawfully, fairly, transparently, and securely while respecting the rights and freedoms of our customers, website visitors, business partners, and other individuals.

Scope of This Policy

This GDPR Compliance Statement applies to personal data collected through:

• check_circlewww.wysnerbotanics.com
• check_circleContact forms
• check_circleQuote request forms
• check_circleCustomer accounts
• check_circleProduct purchases
• check_circleEmail communications
• check_circleCustomer support interactions
• check_circleNewsletter subscriptions
• check_circleCookies and analytics technologies

Personal Data We May Collect

Depending on your interaction with our Website, we may process:

We collect only information that is relevant and necessary for legitimate business purposes.

• check_circleFull Name
• check_circleCompany Name
• check_circleEmail Address
• check_circleTelephone Number
• check_circleBilling Address
• check_circleShipping Address
• check_circleCountry of Residence
• check_circleOrder Information
• check_circlePayment Transaction References
• check_circleCommunication History
• check_circleDevice Information
• check_circleBrowser Information
• check_circleIP Address
• check_circleCookie Identifiers
• check_circleWebsite Usage Data

Lawful Bases for Processing

Where GDPR applies, we process personal data based on one or more lawful grounds, including:

Consent

When you voluntarily subscribe to newsletters, submit inquiry forms, or choose to receive marketing communications.

Performance of a Contract

To process orders, deliver products, respond to inquiries, and provide requested services.

Legal Obligations

To comply with applicable laws, tax regulations, accounting requirements, fraud prevention, and other legal responsibilities.

Legitimate Interests

To improve our Website, enhance customer experience, protect our business, prevent fraud, maintain security, and operate our services efficiently.

Your GDPR Rights

If GDPR applies to you, you may have the following rights:

Right of Access

You may request confirmation of whether we process your personal data and obtain a copy of the information we hold.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data where legally permissible.

Right to Restrict Processing

You may request that we temporarily restrict the processing of your personal information under certain circumstances.

Right to Data Portability

Where applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You may object to certain processing activities based on legitimate interests or direct marketing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Data Security

WYSNER GLOBAL INC. implements reasonable technical, organizational, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include secure hosting environments, access controls, encryption where appropriate, regular software updates, and internal procedures to help maintain data security.

While we take appropriate precautions, no internet-based system can guarantee absolute security.

Data Retention

We retain personal data only for as long as reasonably necessary to:

When personal data is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable legal requirements.

• check_circleFulfill contractual obligations.
• check_circleComplete customer orders.
• check_circleProvide customer support.
• check_circleMaintain accounting and tax records.
• check_circleComply with legal obligations.
• check_circleResolve disputes.
• check_circleProtect our legal interests.

International Data Transfers

As an international supplier of herbs, spices, and botanical ingredients, WYSNER GLOBAL INC. may process or store personal data in countries outside the European Economic Area.

Where international data transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented in accordance with applicable privacy laws.

Third-Party Service Providers

To operate our business effectively, we may engage trusted third-party providers, including:

These providers are permitted to process personal information only as necessary to perform services on our behalf and are expected to maintain appropriate security and confidentiality standards.

• check_circlePayment Gateway Providers
• check_circleShipping & Logistics Partners
• check_circleCloud Hosting Providers
• check_circleAnalytics Providers
• check_circleEmail Communication Services
• check_circleIT Support Providers

Marketing Communications

Where required by law, marketing emails are sent only with your consent or another lawful basis.

You may unsubscribe from promotional communications at any time by:

Clicking the "Unsubscribe" link included in marketing emails.

Contacting us directly using the information provided below.

Please note that transactional emails relating to orders, invoices, shipping, or customer support may still be sent where necessary.

Cookies

Our Website uses cookies and similar technologies to improve functionality, analyze traffic, remember user preferences, and enhance browsing experience.

For detailed information, please review our Cookie Policy.

Automated Decision-Making

WYSNER GLOBAL INC. does not intentionally use automated decision-making or profiling that produces legal or similarly significant effects on individuals without appropriate safeguards.

Policy Updates

We may update this GDPR Compliance Statement from time to time to reflect changes in applicable laws, business operations, technologies, or Website functionality.

The revised version will be published on this page with an updated "Last Updated" date.

Contact Us

If you have questions regarding this GDPR Compliance Statement or wish to exercise your privacy rights, please contact us.

We are committed to respecting your privacy, protecting your personal information, and maintaining transparency in the way we collect, process, and safeguard personal data.